Right of withdrawal
You have the right to cancel the contract within 14 days without giving any reason.
During this time you can do that with the product that is reasonably necessary to evaluate the product.
It is allowed to try the product as you would do in a physical store.
You can withdraw the product from the package unless the package includes a seal.
Have you done more than was necessary to try the product, then we can charge you for it.
The withdrawal period will expire 14 days after the day you or a third party designated by you other than the carrier, has received the product in possession.
If you have ordered in one order more goods with different delivery times, the withdrawal period shall expire 14 days after the day you received the final product or component.
if you have agreed a steady supply of products by us, the withdrawal period shall expire 14 days from the day you receive or a third party designated by you, the first product physical possession.
To make use of your right of withdrawal you can fill the online withdrawal form and return the product to:
Electrosan - Selectra
Oude Postweg 37
7557 DA Hengelo
Within 14 days after sending the cancellation form, you must send the products back.
You can also print the withdrawal form (pdf), fill and return with the product.
In both cases, you will receive a confirmation by e-mail.
Please return the product as much as possible in the original packaging.
Repayment
Once you have exercised your right of withdrawal you receive all payments, including any delivery costs through shipment within fourteen days back.
We will pay you back using the same method of payment which you have paid, unless you have agreed a different method with us.
You bear the costs for the return shipment. We estimate that the shipping is & euro; 6.95.
The rates for sending parcels within the Netherlands can be found at PostNL.
If you do not return the complete order, shipmentcosts will not be credited.
You keep a portion of the order.
Exclusion of withdrawal right
The right of withdrawal is excluded for:
Electrosan - Selectra
Oude Postweg 37
7557 DA Hengelo
[email protected]
Chamber of Commerce number: 60566981
VAT identification: NL001406482B41